Sunday, May 12, 2019

Select an organisation in the U.K. and critically assess the Essay

Select an organisation in the U.K. and critically treasure the exerciseal methods and strategies adopted to provide satisfactory products (or portions) to custom - Essay ExampleThe Department which I was complex in was the procurement department. The Purpose of this department was to ensure that in that respect were adequate products in the store to encounter customer requirements at that beat. The role of the procurement prick was to act as an intermediary between the branch of selling and suppliers who dealt with the store. This department has to ascertain that there was back up stock in case there were any eventualities that occurred in the supply chain. Besides this, it also has to guard against overstocking. This is because of the fact that too much of a certain item could cause losses to the organisation. Their function contributes to customer satisfaction because the department ensures that customers get what they sine qua non whenever they want. (Tesco, 2007)The org anisation has two categories of customers i.e. external customers and inner(a) customers. Slack et al (2007) describes inherent customers as those who argon lay down within the organisation. These are the various departments in the organisation that deal with the department under consideration. This comes from the concept of treating some other parts of the organisation as separate entities or organisations. This means that the organisation ought to communicate effectively with its internal customers to maximise productivity. Some of the internal customers which the procurement section of Tesco has to deal include accounting department, supplying department, force play department, financial department. These internal customers pull up stakes be examined in detail belowMarketing as an internal customer is one of the most crucial departments in Tesco. Their main objective is to promote and increase gross revenue for Tesco. Basically, they are supposed to attract customers and co me up with strategies that will keep them coming back. The marketing section expected four things from output in the organisationThe numbers of products or services present are sufficient to satisfy consumers demands i.e. should not be below optimumThat products are available on time and customers do not have to wait for long periods of time before they can access themThe role of products displayed is of reasonable bore i.e. they are in good conditionThe way products are displayed is attractive for consumersIf the operation section of Tesco can fulfil all the above requirements, then marketers can coordinate between promotions and service delivery. (Ruffian et al 2000) It is quite essential for marketers to advertise only hat the Company can deliver other than their tasks will be rendered ineffective.The next internal customer with reference to output is the personnel section. This department deals with the coordination of human race resource with the main aim of ensuring that al l people in the organisation perform to their maximum level. This will therefore lead to achievement of the organisations goals and objectives. The personnel section expects that output is sufficient in terms of quality and quantity. Their function is to ensure that everyone is performing and this also applies to the output section. (Tesco, 2007)The financial department or accounting section is another area that depends on the output sectio

No comments:

Post a Comment

Note: Only a member of this blog may post a comment.